At Nexus Key Hub, we are committed to ensuring a seamless and satisfactory experience for our customers. Please carefully read our refund and cancellation policy to understand the terms under which refunds and cancellations are handled.

Important Purchase Guidelines

1. Before making a purchase, ensure that your PC hardware and operating system are compatible with the software you intend to buy.
2. Verify that your system meets the software requirements to avoid potential issues.
3. If you are unsure about compatibility, feel free to reach out to our support team at contact.nexuskeyhub@gmail.com for assistance in selecting the right product.
4. Please note that refunds will not be provided for incorrect purchases, so review your order carefully before completing the purchase.

Refund Policy

1. Non-Refundable Products:
   Refunds are not applicable for digital products or license keys unless they are found to be defective or unusable.
2. Resolution for Defective Keys:

• If you experience issues with a purchased key, such as invalidity or activation failure, please contact our support team within seven days of purchase.
• Our team will investigate the issue, and if necessary, provide a replacement key to resolve the problem.
• Refunds are only granted in cases where the product is officially confirmed as defective, The refund amount will be credited to your original payment method within 7 -15 business days.

Cancellation Policy

1. Non-Cancellable Orders: Once an order for a digital product or license key is placed and processed, it cannot be canceled.
2. Order Processing: We aim to process and deliver all orders within 4 working hours of purchase.
3. Cancellation Requests: Any cancellation request received after the order has been processed will not be accommodated.

No Refund/Cancellation Terms

1. Refund or cancellation requests are not entertained for reasons such as:
   • Incorrect product selection.
   • Change of mind after purchase.
2. To avoid inconvenience, we strongly recommend verifying your order details before completing the transaction.

Contact Us

If you have any questions or concerns regarding our refund or cancellation policy, please reach out to our support team. We are here to assist you with any issues or clarifications.

📧 Email: contact.nexuskeyhub@gmail.com

Thank you for trusting Nexus Key Hub as your reliable source for digital license keys and software solutions.

Sincerely,
Team Nexus Key Hub